The Assaad Group (“The Assaad Group,” “we,” “us,” “our”) is a real estate team committed to protecting the privacy of visitors to our website. This Privacy Policy describes how we collect, use, and protect your personal information.

1. Information We Collect

 

1.1. Information You Provide to Us

•  Contact Information: We collect your name, email address, and phone number when you provide them to us.
•  Communications: When you contact us or provide feedback, we collect your correspondence.
•  Other Information: We may collect additional information you voluntarily provide through our website.

1.2. Information We Collect Automatically

•  Usage Information: We collect details about your interactions with our website, such as IP address, browser type, pages viewed, and time spent on our site.
•  Cookies and Similar Technologies: We use cookies to remember your preferences and track activity on our site. You can manage cookie preferences through your browser settings, though disabling cookies may affect some website functionality.

1.3. Information from Third Parties

• Social Media Information: If you interact with us on social media platforms, we may receive information from those platforms in accordance with their privacy policies.
• Other Sources: We may receive information about you from marketing partners, public databases, or other data providers.

 

2. How We Use Your Information

We use your information to:

•       Operate and improve our website.
•       Personalize your experience and deliver content relevant to your interests.
•       Respond to requests, questions, and feedback.
•       Provide marketing and advertising communications.
•       Ensure the security and integrity of our website.
•       Comply with legal obligations and resolve disputes.
•       Send marketing communications in compliance with the CAN-SPAM Act.

 

3. How We Share Your Information

We do not sell or share your personal information with third parties for marketing or promotional purposes. We may share your information with:

•       Service Providers: Companies that help us operate our business — such as hosting services and analytics providers — who are required to keep your information confidential.
•       Legal Requirements: When required by law, such as to comply with a subpoena or similar legal process.
•       Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

 

4. Your Privacy Rights

Depending on where you reside, you may have specific rights regarding your personal information. Texas residents are protected under the Texas Data Privacy and Security Act (TDPSA), and California residents have rights under the California Consumer Privacy Act (CCPA). These rights may include:

•       Know: Request information about the personal data we collect, use, and share about you.
•       Access: Obtain a copy of your personal data.
•       Delete: Request the deletion of your personal data, subject to certain exceptions.
•       Correct: Request correction of inaccurate personal data.
•       Opt-Out: Decline the sale of your personal data, though we do not sell personal data.
•       Non-Discrimination: Not be discriminated against for exercising any of your privacy rights.

To exercise any of these rights, please contact us at info@theassaadgroup.com. We will respond to your request within 45 days.

 

5. Data Retention

We retain your information as long as necessary to provide our services and comply with legal obligations. If you request deletion of your data, we will remove it unless we are required to retain it for legal reasons.

 

6. Data Security

We use encryption, access controls, and regular security assessments to protect your personal information. While we strive to keep your data secure, no method of transmission over the internet or electronic storage is 100% secure.

 

7. Do Not Track

We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.

 

8. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We use third-party services including Google Analytics, Google Ads, and Meta Ads to understand website performance and support marketing efforts. These services may collect your IP address, browser type, and browsing activity. You can learn more and opt out by visiting:

•       Google Analytics & Google Ads: Google Privacy Policy
•       Meta Ads (Facebook): Meta Privacy Policy

 

9. Text Messaging and FTC Compliance

We adhere to FTC requirements regarding text messaging. This includes blocking texts from illegitimate numbers and providing a point of contact for reporting issues. For more details, please visit the FCC’s website.

 

10. Children's Privacy

Our website is not intended for use by children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

 

11. Email Communications and CAN-SPAM Act

We comply with the CAN-SPAM Act. You can opt out of our marketing emails by following the unsubscribe instructions at the bottom of any email or by contacting us at info@theassaadgroup.com. We will promptly honor all opt-out requests.

 

12. Incident Response

In the event of a data breach, we will notify affected users within 72 hours of becoming aware of the incident, as required by applicable law. We will take immediate steps to mitigate the breach and prevent future incidents.

 

13. Data Minimization And Accuracy

We collect only the personal data necessary for the purposes outlined in this policy and take reasonable steps to ensure the accuracy and completeness of your information.

 

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted to our website with an updated effective date. It is your responsibility to review this policy periodically.

 

15. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

The Assaad Group

550 Reserve St, Suite 650

Southlake, TX 76092

info@theassaadgroup.com